HUMAN + AGENT OPERATIONS STUDIO
Find the bottleneck
before the crowd does.
Rehearse a busy arrival flow before the event starts. The agent proposes a repair, and the organiser stays in charge.
“Get wait under 5 min. Keep security fixed.”College Fest 2026 · fictional model
A complete rehearsal in four clicks
This is the “before” picture. It shows where people will wait the longest.
Click Registration if you do not want the agent to change that station.
The agent suggests a change and shows the expected “after” result. Nothing is saved yet.
If the improvement looks good, approve it. Otherwise reject it. You stay in control.
Set the ground rules
Start with the facts you know. LineLab will only suggest changes you allow.
Tell LineLab about your rush
Change these numbers and the rehearsal updates instantly.
Turn off anything that is impossible for your event. The plan will respect this.
These buttons change one safe practice setting. Then use “Ask for a fix” to see which plan helps most.
Keep every route clear
Look separately at guests, staff, and accessibility before queues form.
Choose the place and the moment you want to rehearse
Start simple: pick a venue and whether you are planning arrival, the live event, or the exit rush.
Guests: Main gate → Security → Registration → Hall
Service road → Staff-only door → Backstage
Event operations & stage Optional planning details+
Keep the people running the event out of the guest queue
Guests, staff, performers, and deliveries should have clear routes and clear responsibilities.
Make the audience flow match the show flow
Guests should not all arrive at the exact moment the programme starts. Check doors, stage, and backstage before the rush.
4 crew
Sound + lights
What this website does
It copies your event flow on a screen and measures where a queue appears.
The agent tests one possible fix in the model, like a QR lane or spaced arrival times.
You see the expected wait time, then choose whether to keep the idea.
Other improvements to consider
Add guards at the entrance when the crowd is large or unfamiliar with the venue.
Give pre-registered guests a separate QR line so manual registration stays shorter.
Use clear arrows at each entry and collect visitor feedback about safety or access.
Test it before event day
Find the bottleneck, test a disruption, and see the possible recovery.
What happens if your plan is disrupted?
This does not change your real event. It safely tests one realistic problem in the rehearsal, then explains what visitors would experience and how to recover.
Gate B arrival flow
12 groups × 25 guests ≈ 300 arrivals · never individual dots